FAQ’s

Helpful answers to our most asked questions.

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Clear & Honest Answers

We believe in transparency – our FAQs are written to give you straightforward, easy-to-understand information about our services.

Trusted Repair Expertise

With years of experience, our team answers the most common repair questions based on real customer needs and everyday repairs.

Save Time & Stay Informed

Our FAQ section helps you get answers instantly, so you don’t have to wait to contact us for simple queries.

Support Beyond Repairs

We’re here for more than just fixing devices – our FAQs guide you with useful tips to keep your phone, console, or PC running smoothly.

Frequently Asked Questions

Everything You Need to Know About Our Repairs

At Repairhaus, we understand you may have questions before booking a repair. That’s why we’ve answered the most common queries to make things simple. From repair times to warranties, here’s everything you need to know before visiting us.

How long will my repair take?

Repair times vary however most phone screen, charge port replacements are done within the hour. More complex repairs (like water damage or data recovery) may take a little longer. We’ll always give you a time estimate upfront

Do you use genuine parts for Apple repairs?

Being an Apple Repair Provider allows us to provide our customers with genuine Apple parts for iPhone and other Apple devices however we also stock a full range of high quality 3rd party

Will I lose my data during the repair?

We do our best to keep your data safe and we will never wipe a device unless asked to, but we always recommend backing up your device before bringing it in.

Do you repair all phone brands or just Apple?

We repair every model of phone.

What types of consoles do you repair?

We repair most popular gaming consoles, including PlayStation, Xbox, and Nintendo systems. We also repair Meta Quest

Do you offer a warranty on repairs?

Yes – we provide a limited warranty on our repairs. This covers the parts and services we’ve carried out but excludes accidental damage or third-party tampering.

Can I get a quote before the repair?

Absolutely. We’ll give you a clear estimate before starting any work, and we’ll contact you if we find any additional issues.

Do I need to book an appointment?

Appointments are not required – you can walk in anytime during our opening hours. However, booking ahead can save you time.

What happens if my device can’t be repaired?

If a repair is not possible or not cost-effective, we’ll let you know your options and won’t proceed without your approval.

Where are you located?

We are based at 77 Main Street, Gorey, Co. Wexford. You can visit us in-store during our opening hours (Mon–Sat 9:30 AM – 6:00 PM).

Get Your Device Repaired Today

From phones to consoles and PCs, our expert team at Repairhaus Gorey is ready to help. Book your repair or get in touch with us now for trusted, professional service.