FAQ’s
Helpful answers to our most asked questions.
What do you need help with today?
Clear & Honest Answers
We believe in transparency – our FAQs are written to give you straightforward, easy-to-understand information about our services.
Trusted Repair Expertise
With years of experience, our team answers the most common repair questions based on real customer needs and everyday repairs.
Save Time & Stay Informed
Our FAQ section helps you get answers instantly, so you don’t have to wait to contact us for simple queries.
Support Beyond Repairs
We’re here for more than just fixing devices – our FAQs guide you with useful tips to keep your phone, console, or PC running smoothly.
Frequently Asked Questions
Everything You Need to Know About Our Repairs
At Repairhaus, we understand you may have questions before booking a repair. That’s why we’ve answered the most common queries to make things simple. From repair times to warranties, here’s everything you need to know before visiting us.
How long will my repair take?
Most phone repairs are completed the same day, while more complex repairs (like water damage or consoles) may take a little longer. We’ll always give you a time estimate upfront.
Do you use genuine parts for Apple repairs?
Yes – as an Official Apple Repair Provider, we use only genuine Apple parts for iPhone and other Apple device repairs.
Will I lose my data during the repair?
We do our best to keep your data safe, but we always recommend backing up your device before bringing it in.
Do you repair all phone brands or just Apple?
We repair a wide range of phones, including Apple, Samsung, Huawei, and other leading brands.
What types of consoles do you repair?
We repair most popular gaming consoles, including PlayStation, Xbox, and Nintendo systems.
Do you offer a warranty on repairs?
Yes – we provide a limited warranty on our repairs. This covers the parts and services we’ve carried out but excludes accidental damage or third-party tampering.
Can I get a quote before the repair?
Absolutely. We’ll give you a clear estimate before starting any work, and we’ll contact you if we find any additional issues.
Do I need to book an appointment?
Appointments are not required – you can walk in anytime during our opening hours. However, booking ahead can save you time.
What happens if my device can’t be repaired?
If a repair is not possible or not cost-effective, we’ll let you know your options and won’t proceed without your approval.
Where are you located?
We are based at 77 Main Street, Gorey, Co. Wexford. You can visit us in-store during our opening hours (Mon–Sat 9:30 AM – 6:00 PM).
Get Your Device Repaired Today
From phones to consoles and PCs, our expert team at Repairhaus Gorey is ready to help. Book your repair or get in touch with us now for trusted, professional service.
